Your path to profitable returns starts with us

Meet the new standard to process your returns profitability. Reduce the cost of returns, automate your flow and delight customers.

1. Enter your order details

Retrieve your returnable items easily with our integrated portal.

2. Select what you would like to return

Choose your item and your return reason.

3. Select your return method

Choose from store credit, a refund, or an exchange with similar or different items.

4. Exchange with a few clicks

Exchange with the same product of a different variant, or with other products with our Advanced Exchanges.

5. Choose your shipping method

Pick your favourite carrier, or ship it yourself.

6. Get more from your returns

Opt for 110% store credit instead of a refund and get more out of your next purchase.

7. Get your shipping labels instantly

Once you have completed your returns, get instructions on how to ship your return immediately.

1. Enter your order details

Retrieve your returnable items easily with our integrated portal.

Image of a PostCo returns portal

2. Select what you would like to return

Choose your item and your return reason.

Image showing options for return reasons for a product

3. Select your return method

Choose from store credit, a refund, or an exchange with similar or different items.

Image showing options to refund, exchange, or 110% store credit for a product return

4. Exchange with a few clicks

Exchange with the same product of a different variant, or with other products with our Advanced Exchanges.

Product image showing exchange options for 3 different colors and 8 different sizes

5. Choose your shipping method

Pick your favourite carrier, or ship it yourself.

Image showing 3 options for shipping, including DHL Ecommerce, USPS, and Mail

6. Get more from your returns

Opt for 110% store credit instead of a refund and get more out of your next purchase.

Image showing the option to get 10% extra store credit instead of a refund for the product

7. Get your shipping labels instantly

Once you have completed your returns, get instructions on how to ship your return immediately.

Image showing the return process overview with a notification on the top-right corner stating 'Your returns label is ready'

We've got your returns covered

"The best returns software on the market. Customers are loving they can create exchanges immediately and my team are loving that these orders are automatically created. Overall 5/5!"

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